FAQ's

Sure do! But, it’s not fast nor is it cheap. Sorry!

Once you enter an international address at checkout, shipping options will become available. Please note that most international orders take a few weeks to arrive, so plan accordingly when placing your order. If you’re unsure whether something will arrive on time or if shipping options aren’t showing for your address, feel free to [reach out to us].

Please note that local import duties vary by country and region. These fees need to be paid by the customer. Please note that if you refuse the shipment due to local import duty & tax, the parcel will automatically be returned to us. In this case, we reserve the right to charge the customer a $30 administration fee.

Shipping fees are calculated by our trusted shipping partners, Fedex, UPS, and USPS. The cost of shipping is based on the weight of your order and the destination it is being shipped to, which is determined by our shipping partners, not by us.

If you’re in a rush, we suggest opting for UPS or FedEx over USPS. USPS is best for deliveries to PO boxes and doesn’t guarantee arrival dates. If you’re uncertain about your package arriving on time, please get in [touch with us] before placing your order!

Please keep in mind that we’re unavailable on weekends, and all shipping estimates are based on business days. For overnight shipping, orders placed before 2 pm will ship the same day. Orders with overnight shipping placed after 2 pm will ship the following business day.

We sincerely apologize for any issues with your gear, whether it arrived damaged in transit or has a defect.

Please contact us with your order number and some photos of the damaged or defective gear. We’ll arrange a return authorization for you. Please avoid processing the return through our normal portal, as it may incur return shipping charges.

Somethings we just can’t control– weather or other events in your area might cause some delays in the shipping process. Either way, if you notice your package hasn’t budged in a few days, please [give us a shout], and we’ll get things squared away ASAP.

If you haven’t received it or heard from anyone in your neighborhood within 3 business days, please give us a shout, and we’ll reach out to the carrier and get to the bottom of things.

As a small team, we try our best to ship orders promptly, typically within 2 business days. Please note that this timeframe excludes weekends.

If you opt for FedEx 2-Day or Overnight shipping, rest assured we’ll ensure it ships the same day or the following business day if processed on the weekend.